| myth: |
Hotel revenue management creates demand. |
| reality: |
Hotel revenue management manages demand... i.e. once the phone is ringing... |
| myth: |
Hotel revenue management is just an overly complicated way of managing rates and stays during high demand. |
| reality: |
Hotel revenue management is a process which allows you to strategically manage demand (high, medium or low) throughout the year. |
| myth: |
Hotel revenue management is just discounting. |
| reality: |
Hotel revenue management is a business process designed to maximize revenue from each market segment. |
| myth: |
Hotel revenue management is a sophisticated computer or "black box". |
| reality: |
Hotel revenue management software is only one component of an overall yield management program. |
| myth: |
Hotel revenue management is only good in periods of high demand. |
| reality: |
Hotel revenue management produces long-term customer value. |